This Privacy Policy describes how Alysha Punnett Counselling Services (“I,” “me,” or “my”) collects, uses, and protects personal information when you visit or interact with my website. This policy applies only to information gathered through the website and does not replace or repeat the clinical privacy practices outlined in my Intake and Informed Consent documents.

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1. Information Collected Through the Website

When you use my website, I may collect personal information that you voluntarily provide, such as:

• Your name and email address when you submit a contact form

• Other details you choose to include in messages to me

The website may also collect limited technical information automatically, such as:

• IP address

• Browser and device type

• Pages visited and usage patterns

This technical information is used to help manage and improve the website and is not used to identify you personally.

 

2. How and Why Personal Information Is Used

I use information collected through the website only for purposes that a reasonable person would consider appropriate, including to:

• Respond to your inquiries submitted via the contact form

• Assess whether my counselling services may be a good fit for you

• Improve the functionality and content of the website

• Ensure security and proper operation of the website

I will not use or disclose your personal information for purposes unrelated to these without your consent unless authorized or required by law.

 

3. Cookies and Website Analytics

My website may use cookies or similar technologies to support functionality and collect anonymized analytics data. Cookies help understand general usage patterns and improve performance. You may choose to disable cookies in your browser settings, though this may affect how certain site features work.

 

4. Third-Party Services

The website may rely on third-party services such as hosting platforms, analytics providers, or embedded tools. These services may process information on my behalf. I take reasonable steps to select providers with appropriate privacy and security practices and share only information necessary for the services they provide.

 

5. Communication Risks

If you contact me through the website, please be aware that email and website communications are not fully secure. Website contact forms are not intended for urgent matters or for sharing sensitive clinical details.

 

6. Retention

Personal information collected through the website is retained only as long as necessary to fulfill the purposes described above or as required by applicable law. Once it has served its purpose, it will be securely deleted in accordance with reasonable retention practices.

 

7. Your Rights

Under PIPA, you have rights regarding your personal information, including to:

• Request access to personal information I hold about you

• Request corrections if information is inaccurate or incomplete

To exercise these rights or ask questions about this policy, email me at [email address].

 

8. Contact

Privacy Contact:
Alysha Punnett
Alysha Punnett Counselling Services
Email: hello@alyshapunnettcounselling.com
Website: www.alyshapunnettcounselling.com

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If you have unresolved privacy concerns, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

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9. Updates

This policy may be updated from time to time. The most recent version will be posted on this website.